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|Group FIO offers a Customer Engagement Platform (CEP) is a component of Group FiO’s intelligent CRM
(iCRM), helps you engage with your customers through every touchpoint in the customer journey and
a crucial part of the overall customer experience. Engaging your customers before and after the
is a standard in today’s business world, therefore it is important to set your company and brand
apart from the pack.
Group FiO’s CEP will set you apart from your competitors by approaching customer engagement in an
intelligent manner. Predictiveytics will identify the proper clump of customers that you should
be engaging with for each unique situation and will suggest channel with highest propensity for
success. iCRM also uses machine learning which means its intelligence is constantly improving and
becoming more accurate resulting in a more successful engagement and a stronger customer
Improving the customer experience will increase the frequency of your base returning for future
sales, resulting in an increase to your bottom line.
Call : 1 8003469549
Visit us: https://www.groupfio.com/customer-engagement-platform/